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As Workplaces Rethink Leadership, Character Still Matters

A renewed focus on emotional intelligence reminds us that influence is carried through trust, discipline, and care.

A church leader is a manager of God’s household, so he must live a blameless life. He must not be arrogant or quick-tempered; he must not be a heavy drinker, violent, or dishonest with money. Rather, he must enjoy having guests in his home, and he must love what is good. He must live wisely and be just. He must live a devout and disciplined life.

Titus 1:7-8NLT
By Infolitico NewsroomJuly 12, 2026 at 2:05 AM ET · 2 min readCulture & MediaBen Shapiro
Contextual editorial image for source event: The new rules of leadership start with emotional intelligence
Contextual file photo; not necessarily from the reported event. Resized from the original. Photo: Unnerving duck. Image source. License: CC BY-SA 4.0.

A Fast Company article describes a changing workplace landscape in which rapid change, employee stress, generational conflict, hybrid work, and demands for transparency are creating new challenges for leaders.

The article says older models of leadership that rely mainly on technical skill, title-based authority, and control are becoming less relevant as employees look for trust, authenticity, empathy, and stronger human connection at work. It defines emotional intelligence as the ability to recognize, understand, and manage emotions in oneself and others, and argues that these skills are increasingly important for leaders navigating conflict, feedback, employee engagement, and technological disruption.

The growing demand for emotionally intelligent leadership reveals that authority is never only about getting work done. It also carries the moral weight of how people are treated while the work gets done. The article names several pressures leaders face: stressed employees, generational tension, hybrid arrangements, calls for transparency, and fast-moving technological change. It also says control-based leadership is losing ground as workers look for trust, empathy, authenticity, and human connection.

What remains less settled is whether leaders can embody those qualities when the meeting is tense, the deadline is tight, or the conflict is personal. Emotional intelligence may help a manager listen better, give feedback more carefully, and build a healthier culture. But it does not erase the need for competence, accountability, or hard decisions. Empathy without discipline can become avoidance; discipline without humility can become pressure that forgets the person in front of it.

That is where Titus offers a deeper lens. The passage is speaking specifically about church leadership, not writing a modern management guide. Still, its portrait of leadership begins with character before competence: not arrogant, not quick-tempered, not dishonest, but wise, just, disciplined, and loving what is good. Leadership is not just a skill set we perform. It is a way of carrying influence. Whether we lead a team, a household, a classroom, or a volunteer group, the question is not only whether people follow our direction, but whether they experience our authority as trustworthy, steady, and humane.

Today's Prayer

Lord, give wisdom, humility, and self-control to those who lead others in any setting. Help our workplaces, homes, and communities become places where people are treated with respect, heard with care, and guided with integrity. Amen.